Returns & Refund
How do I start my return?
Return Policy: Items purchased from this website at full price or with a discount of 10% or less and that are in new, unwash and unworn condition WITH the tags and hygienic liners attached can be returned within 30 days of product delivered for a refund to your original payment method. We do not have a store credit return. For sanitary reasons, please try on all swimwear over underwear.
Final Sale: Pieces purchased from our sale section are final sale and are not eligible for return unless your item is damaged upon receiving it or it is not the correct product you ordered. If your final sale item is faulty or if you have received the incorrect item please contact our customer team for assistance and to organize a replacement of the item, if possible.
Return Process & Cost: Return shipping labels are not provided by Embodi. You may mail your pieces back through the shipping carrier of your choice and are responsible for the cost of shipping. We highly suggest sending your pieces back using a trackable shipping method.
The cost of shipping on your original order is non-refundable.
Refund Processing: Once we receive and approve your returned items, your refund will be processed back to your original payment method within 10-14 business days. Once you receive your refund notification, please allow an additional 5-10 business days for your bank to post the refund to your account.
Customers can start a return here:
Simply submit your return request with the link provided and you will receive a shipping label via email. The cost of the label will be deducted from your refund. Then, use that shipping label to send your items back to us. Once your items are inspected, you can expect to receive a refund notification to your email within 5-10 business days.